WhatsApp
Create a flow
Create a new WhatsApp Flow in DRAFT status. Optionally clone an existing flow with clone_flow_id. A freshly created flow has no screens - upload a Flow JSON definition next (PUT /whatsapp/flows//json), then publish it. Requires social:write.
POST
/
whatsapp
/
flows
Create a flow
curl --request POST \
--url https://api.smartlyq.com/v1/whatsapp/flows \
--header 'Authorization: Bearer <token>' \
--header 'Content-Type: application/json' \
--data '
{
"account_id": 42,
"name": "Book an appointment",
"categories": [
"APPOINTMENT_BOOKING"
]
}
'import requests
url = "https://api.smartlyq.com/v1/whatsapp/flows"
payload = {
"account_id": 42,
"name": "Book an appointment",
"categories": ["APPOINTMENT_BOOKING"]
}
headers = {
"Authorization": "Bearer <token>",
"Content-Type": "application/json"
}
response = requests.post(url, json=payload, headers=headers)
print(response.text)const options = {
method: 'POST',
headers: {Authorization: 'Bearer <token>', 'Content-Type': 'application/json'},
body: JSON.stringify({
account_id: 42,
name: 'Book an appointment',
categories: ['APPOINTMENT_BOOKING']
})
};
fetch('https://api.smartlyq.com/v1/whatsapp/flows', options)
.then(res => res.json())
.then(res => console.log(res))
.catch(err => console.error(err));<?php
$curl = curl_init();
curl_setopt_array($curl, [
CURLOPT_URL => "https://api.smartlyq.com/v1/whatsapp/flows",
CURLOPT_RETURNTRANSFER => true,
CURLOPT_ENCODING => "",
CURLOPT_MAXREDIRS => 10,
CURLOPT_TIMEOUT => 30,
CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
CURLOPT_CUSTOMREQUEST => "POST",
CURLOPT_POSTFIELDS => json_encode([
'account_id' => 42,
'name' => 'Book an appointment',
'categories' => [
'APPOINTMENT_BOOKING'
]
]),
CURLOPT_HTTPHEADER => [
"Authorization: Bearer <token>",
"Content-Type: application/json"
],
]);
$response = curl_exec($curl);
$err = curl_error($curl);
curl_close($curl);
if ($err) {
echo "cURL Error #:" . $err;
} else {
echo $response;
}package main
import (
"fmt"
"strings"
"net/http"
"io"
)
func main() {
url := "https://api.smartlyq.com/v1/whatsapp/flows"
payload := strings.NewReader("{\n \"account_id\": 42,\n \"name\": \"Book an appointment\",\n \"categories\": [\n \"APPOINTMENT_BOOKING\"\n ]\n}")
req, _ := http.NewRequest("POST", url, payload)
req.Header.Add("Authorization", "Bearer <token>")
req.Header.Add("Content-Type", "application/json")
res, _ := http.DefaultClient.Do(req)
defer res.Body.Close()
body, _ := io.ReadAll(res.Body)
fmt.Println(string(body))
}HttpResponse<String> response = Unirest.post("https://api.smartlyq.com/v1/whatsapp/flows")
.header("Authorization", "Bearer <token>")
.header("Content-Type", "application/json")
.body("{\n \"account_id\": 42,\n \"name\": \"Book an appointment\",\n \"categories\": [\n \"APPOINTMENT_BOOKING\"\n ]\n}")
.asString();require 'uri'
require 'net/http'
url = URI("https://api.smartlyq.com/v1/whatsapp/flows")
http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true
request = Net::HTTP::Post.new(url)
request["Authorization"] = 'Bearer <token>'
request["Content-Type"] = 'application/json'
request.body = "{\n \"account_id\": 42,\n \"name\": \"Book an appointment\",\n \"categories\": [\n \"APPOINTMENT_BOOKING\"\n ]\n}"
response = http.request(request)
puts response.read_body{
"success": true,
"data": {
"id": "<string>",
"validation_errors": [
{}
]
}
}{
"success": false,
"error": {
"code": "VALIDATION_ERROR",
"message": "Missing required fields: content, platforms.",
"details": {
"fields": [
"content",
"platforms"
]
}
},
"meta": {
"request_id": "req_9f3a2b1c-7d4e-4a08-b2c6-5e1f8a9d0c34",
"timestamp": "2026-07-26T09:41:22Z"
}
}Authorizations
API key from Developer dashboard (Bearer token).
Body
application/json
A connected WhatsApp number (social account id).
At least one, e.g. SIGN_UP, APPOINTMENT_BOOKING, SURVEY, LEAD_GENERATION, CONTACT_US, CUSTOMER_SUPPORT, OTHER.
An existing flow id to clone instead of starting blank.
⌘I
Create a flow
curl --request POST \
--url https://api.smartlyq.com/v1/whatsapp/flows \
--header 'Authorization: Bearer <token>' \
--header 'Content-Type: application/json' \
--data '
{
"account_id": 42,
"name": "Book an appointment",
"categories": [
"APPOINTMENT_BOOKING"
]
}
'import requests
url = "https://api.smartlyq.com/v1/whatsapp/flows"
payload = {
"account_id": 42,
"name": "Book an appointment",
"categories": ["APPOINTMENT_BOOKING"]
}
headers = {
"Authorization": "Bearer <token>",
"Content-Type": "application/json"
}
response = requests.post(url, json=payload, headers=headers)
print(response.text)const options = {
method: 'POST',
headers: {Authorization: 'Bearer <token>', 'Content-Type': 'application/json'},
body: JSON.stringify({
account_id: 42,
name: 'Book an appointment',
categories: ['APPOINTMENT_BOOKING']
})
};
fetch('https://api.smartlyq.com/v1/whatsapp/flows', options)
.then(res => res.json())
.then(res => console.log(res))
.catch(err => console.error(err));<?php
$curl = curl_init();
curl_setopt_array($curl, [
CURLOPT_URL => "https://api.smartlyq.com/v1/whatsapp/flows",
CURLOPT_RETURNTRANSFER => true,
CURLOPT_ENCODING => "",
CURLOPT_MAXREDIRS => 10,
CURLOPT_TIMEOUT => 30,
CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
CURLOPT_CUSTOMREQUEST => "POST",
CURLOPT_POSTFIELDS => json_encode([
'account_id' => 42,
'name' => 'Book an appointment',
'categories' => [
'APPOINTMENT_BOOKING'
]
]),
CURLOPT_HTTPHEADER => [
"Authorization: Bearer <token>",
"Content-Type: application/json"
],
]);
$response = curl_exec($curl);
$err = curl_error($curl);
curl_close($curl);
if ($err) {
echo "cURL Error #:" . $err;
} else {
echo $response;
}package main
import (
"fmt"
"strings"
"net/http"
"io"
)
func main() {
url := "https://api.smartlyq.com/v1/whatsapp/flows"
payload := strings.NewReader("{\n \"account_id\": 42,\n \"name\": \"Book an appointment\",\n \"categories\": [\n \"APPOINTMENT_BOOKING\"\n ]\n}")
req, _ := http.NewRequest("POST", url, payload)
req.Header.Add("Authorization", "Bearer <token>")
req.Header.Add("Content-Type", "application/json")
res, _ := http.DefaultClient.Do(req)
defer res.Body.Close()
body, _ := io.ReadAll(res.Body)
fmt.Println(string(body))
}HttpResponse<String> response = Unirest.post("https://api.smartlyq.com/v1/whatsapp/flows")
.header("Authorization", "Bearer <token>")
.header("Content-Type", "application/json")
.body("{\n \"account_id\": 42,\n \"name\": \"Book an appointment\",\n \"categories\": [\n \"APPOINTMENT_BOOKING\"\n ]\n}")
.asString();require 'uri'
require 'net/http'
url = URI("https://api.smartlyq.com/v1/whatsapp/flows")
http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true
request = Net::HTTP::Post.new(url)
request["Authorization"] = 'Bearer <token>'
request["Content-Type"] = 'application/json'
request.body = "{\n \"account_id\": 42,\n \"name\": \"Book an appointment\",\n \"categories\": [\n \"APPOINTMENT_BOOKING\"\n ]\n}"
response = http.request(request)
puts response.read_body{
"success": true,
"data": {
"id": "<string>",
"validation_errors": [
{}
]
}
}{
"success": false,
"error": {
"code": "VALIDATION_ERROR",
"message": "Missing required fields: content, platforms.",
"details": {
"fields": [
"content",
"platforms"
]
}
},
"meta": {
"request_id": "req_9f3a2b1c-7d4e-4a08-b2c6-5e1f8a9d0c34",
"timestamp": "2026-07-26T09:41:22Z"
}
}
