Send a direct message

curl --request POST \
  --url https://api.smartlyq.com/v1/social/conversations/{conversation_id}/messages \
  --header 'Authorization: Bearer <token>' \
  --header 'Content-Type: application/json' \
  --data '
{
  "text": "<string>",
  "image_url": "<string>",
  "media_type": "image",
  "buttons": [
    {
      "title": "View order",
      "url": "https://acme.shop/orders/42"
    }
  ],
  "quick_replies": [
    "Yes please",
    "No thanks"
  ]
}
'

import requests

url = "https://api.smartlyq.com/v1/social/conversations/{conversation_id}/messages"

payload = {
    "text": "<string>",
    "image_url": "<string>",
    "media_type": "image",
    "buttons": [
        {
            "title": "View order",
            "url": "https://acme.shop/orders/42"
        }
    ],
    "quick_replies": ["Yes please", "No thanks"]
}
headers = {
    "Authorization": "Bearer <token>",
    "Content-Type": "application/json"
}

response = requests.post(url, json=payload, headers=headers)

print(response.text)

const options = {
  method: 'POST',
  headers: {Authorization: 'Bearer <token>', 'Content-Type': 'application/json'},
  body: JSON.stringify({
    text: '<string>',
    image_url: '<string>',
    media_type: 'image',
    buttons: [{title: 'View order', url: 'https://acme.shop/orders/42'}],
    quick_replies: ['Yes please', 'No thanks']
  })
};

fetch('https://api.smartlyq.com/v1/social/conversations/{conversation_id}/messages', options)
  .then(res => res.json())
  .then(res => console.log(res))
  .catch(err => console.error(err));

<?php

$curl = curl_init();

curl_setopt_array($curl, [
  CURLOPT_URL => "https://api.smartlyq.com/v1/social/conversations/{conversation_id}/messages",
  CURLOPT_RETURNTRANSFER => true,
  CURLOPT_ENCODING => "",
  CURLOPT_MAXREDIRS => 10,
  CURLOPT_TIMEOUT => 30,
  CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1,
  CURLOPT_CUSTOMREQUEST => "POST",
  CURLOPT_POSTFIELDS => json_encode([
    'text' => '<string>',
    'image_url' => '<string>',
    'media_type' => 'image',
    'buttons' => [
        [
                'title' => 'View order',
                'url' => 'https://acme.shop/orders/42'
        ]
    ],
    'quick_replies' => [
        'Yes please',
        'No thanks'
    ]
  ]),
  CURLOPT_HTTPHEADER => [
    "Authorization: Bearer <token>",
    "Content-Type: application/json"
  ],
]);

$response = curl_exec($curl);
$err = curl_error($curl);

curl_close($curl);

if ($err) {
  echo "cURL Error #:" . $err;
} else {
  echo $response;
}

package main

import (
	"fmt"
	"strings"
	"net/http"
	"io"
)

func main() {

	url := "https://api.smartlyq.com/v1/social/conversations/{conversation_id}/messages"

	payload := strings.NewReader("{\n  \"text\": \"<string>\",\n  \"image_url\": \"<string>\",\n  \"media_type\": \"image\",\n  \"buttons\": [\n    {\n      \"title\": \"View order\",\n      \"url\": \"https://acme.shop/orders/42\"\n    }\n  ],\n  \"quick_replies\": [\n    \"Yes please\",\n    \"No thanks\"\n  ]\n}")

	req, _ := http.NewRequest("POST", url, payload)

	req.Header.Add("Authorization", "Bearer <token>")
	req.Header.Add("Content-Type", "application/json")

	res, _ := http.DefaultClient.Do(req)

	defer res.Body.Close()
	body, _ := io.ReadAll(res.Body)

	fmt.Println(string(body))

}

HttpResponse<String> response = Unirest.post("https://api.smartlyq.com/v1/social/conversations/{conversation_id}/messages")
  .header("Authorization", "Bearer <token>")
  .header("Content-Type", "application/json")
  .body("{\n  \"text\": \"<string>\",\n  \"image_url\": \"<string>\",\n  \"media_type\": \"image\",\n  \"buttons\": [\n    {\n      \"title\": \"View order\",\n      \"url\": \"https://acme.shop/orders/42\"\n    }\n  ],\n  \"quick_replies\": [\n    \"Yes please\",\n    \"No thanks\"\n  ]\n}")
  .asString();

require 'uri'
require 'net/http'

url = URI("https://api.smartlyq.com/v1/social/conversations/{conversation_id}/messages")

http = Net::HTTP.new(url.host, url.port)
http.use_ssl = true

request = Net::HTTP::Post.new(url)
request["Authorization"] = 'Bearer <token>'
request["Content-Type"] = 'application/json'
request.body = "{\n  \"text\": \"<string>\",\n  \"image_url\": \"<string>\",\n  \"media_type\": \"image\",\n  \"buttons\": [\n    {\n      \"title\": \"View order\",\n      \"url\": \"https://acme.shop/orders/42\"\n    }\n  ],\n  \"quick_replies\": [\n    \"Yes please\",\n    \"No thanks\"\n  ]\n}"

response = http.request(request)
puts response.read_body

{
  "success": true,
  "data": {
    "success": true,
    "message": {
      "id": 1003,
      "conversation_id": 101,
      "direction": "out",
      "content": "Thanks!",
      "media_url": null,
      "media_type": null,
      "remote_message_id": "m_3",
      "sender_name": "You",
      "status": "sent",
      "sent_at": "2026-03-01 16:00:00"
    }
  },
  "meta": {
    "request_id": "req_abc123",
    "timestamp": "2026-03-01T16:00:00Z"
  }
}

{
  "success": false,
  "error": {
    "code": "INVALID_API_KEY",
    "message": "Missing or malformed Authorization header",
    "details": {}
  },
  "meta": {
    "request_id": "req_9f3a2b1c-7d4e-4a08-b2c6-5e1f8a9d0c34",
    "timestamp": "2026-07-26T09:41:22Z"
  }
}

{
  "success": false,
  "error": {
    "code": "INSUFFICIENT_SCOPE",
    "message": "API key lacks required scope: social:write",
    "details": {
      "required_scope": "social:write"
    }
  },
  "meta": {
    "request_id": "req_9f3a2b1c-7d4e-4a08-b2c6-5e1f8a9d0c34",
    "timestamp": "2026-07-26T09:41:22Z"
  }
}

{
  "success": false,
  "error": {
    "code": "RESOURCE_NOT_FOUND",
    "message": "Post not found.",
    "details": {}
  },
  "meta": {
    "request_id": "req_9f3a2b1c-7d4e-4a08-b2c6-5e1f8a9d0c34",
    "timestamp": "2026-07-26T09:41:22Z"
  }
}

{
  "success": false,
  "error": {
    "code": "VALIDATION_ERROR",
    "message": "Missing required fields: content, platforms.",
    "details": {
      "fields": [
        "content",
        "platforms"
      ]
    }
  },
  "meta": {
    "request_id": "req_9f3a2b1c-7d4e-4a08-b2c6-5e1f8a9d0c34",
    "timestamp": "2026-07-26T09:41:22Z"
  }
}

{
  "success": false,
  "error": {
    "code": "SERVER_ERROR",
    "message": "Something went wrong on our side. Retry with the same request_id - it is safe.",
    "details": {}
  },
  "meta": {
    "request_id": "req_9f3a2b1c-7d4e-4a08-b2c6-5e1f8a9d0c34",
    "timestamp": "2026-07-26T09:41:22Z"
  }
}